Q: DOES ALPHALIT PROVIDE APPROPRIATE EXTENSION CORDS AND EQUIPMENT FOR MY DISPLAY?

• YES. ALPHALIT PROVIDES EXTENSION CORDS (UP TO 75 FEET). • IF THE DISPLAY IS FURTHER THAN 75 FEET FROM A POWER SOURCE, THE CUSTOMER IS RESPONSIBLE FOR PROVIDING ADDITIONAL EXTENSION CORDS AND POWER SUPPLY • ALPHALIT WILL ALSO PROVIDE ADDITIONAL BULBS FOR YOUR DISPLAY, GAFF TAPE TO SECURE EXTENSION CORDS AND A RACK TO SECURE LETTERS UP TO TWO LEVELS* (*MUST ADD ON TO ORDER)

Q: MY DISPLAY IS OUTDOORS WITH NO ACCESS TO CLOSE POWER, CAN I STILL RENT AND USE YOUR MARQUEE PRODUCTS?

• YES! WE OFFER A GENERATOR TO SUPPLY THE POWER FOR YOUR DISPLAY. IT IS THE CUSTOMER’S RESPONSIBILITY TO RENT A GENERATOR AND TO NOTIFY ALPHALIT IF A GENERATOR IS NEEDED IN PLACE OF A STANDARD POWER SOURCE. • YOU CAN RENT OUR MARQUEE LETTERS/NUMBERS AND CHOOSE NOT TO PLUG THEM INTO POWER (ONLY SUGGESTED FOR DAYTIME EVENTS)

Q: CAN YOUR MARQUEE PRODUCTS BE OUTSIDE?

• YES, OUR MARQUEE PRODUCTS CAN BE DISPLAYED OUTSIDE WITH THE EXCEPTION OF HIGH WIND, RAIN OR SNOW. • IT’S THE CUSTOMER’S RESPONSIBILITY TO HAVE AN INDOOR BACK-UP PLAN. REFUNDS WILL NOT BE ISSUED FOR ANY WEATHER RELATED CIRCUMSTANCE (INCLUDING BUT NOT LIMITED TO HIGH WIND, RAIN, SNOW) IF THERE IS NO INDOOR BACK-UP PLAN.

Q: CAN THE MARQUEE PRODUCTS BE STACKED ON TOP OF EACHOTHER?

• YES! OUR MARQUEE PRODUCTS CAN BE STACKED ON TOP OF EACH OTHER TO BE DISPLAYED ON TWO LEVELS. RACKS ARE REQUIRED TO STACK THE LIGHTS AND CAN BE ADDED TO YOUR ORDER. • STACKING IS LIMITED TO TWO LEVELS.

Q: I WANT TO PUT MY DISPLAY IN FRONT OF THE HEAD TABLE AT MY WEDDING RECEPTION, CAN I DO THAT?

• YES! YOU'LL WANT TO CONSIDER THE DIMENSIONS OF OUR LIGHTS COMPARED TO THE DIMENSIONS OF THE TABLE. STANDARD TABLE HEIGHT IS 32” TALL AND OUR LETTERS ARE 36” TALL, SO THE LIGHTS COULD BE SLIGHTLY ABOVE THE HEIGHT OF THE TABLE.

Q: WHAT COLOR BULBS DO YOU HAVE?

• ALL OF OUR MARQUEE PRODUCTS COME WITH A CLASSIC CLEAR 10W OR 15W BULB. • YOU CAN ADD RED, ORANGE, GREEN, BLUE, PURPLE AND PINK. • WE HAVE A LIMITED SUPPLY OF COLORED BULBS. PLEASE INQUIRE ABOUT COLORED BULBS AT THE TIME OF YOUR ORDER. • COLORED BULBS ARE AVAILABLE FOR RENT AT $10/CHARACTER

Q: CAN MY DISPLAY BE MOVED AFTER IT’S BEEN INSTALLED?

• NO. DISPLAYS CANNOT BE MOVED ONCE INSTALLED. ALL DISPLAYS REQUIRE ONSITE CONTACT APPROVAL AND SIGN-OFF. IF THE DISPLAY NEEDS TO BE MOVED PRIOR TO THAT SIGN-OFF, THAT CAN BE DONE. FOR THE SAFETY OF OUR CUSTOMERS AND TO PREVENT DAMAGE TO THE LIGHTS • THE DISPLAY CANNOT BE MOVED BY ANYONE OTHER THAN A MEMBER OF OUR ALPHALIT TEAM, UNLESS APPROVED BY ALPHALIT PRIOR TO THE EVENT.

Q: WHAT AREA'S DO YOU SERVICE

Alameda County & Contra Costa County We service these cities/areas: Alameda, Alamo, Alhambra Valley, Antioch, Bay Point, Bayview-Montalvin, Berkeley, Bethel Island, Blackhawk, Brentwood, Byron, Castro Valley, Clayton, Clyde, Concord, Contra Costa Centre, Crockett, Danville, Diablo, Discovery Bay, Dublin, East Richmond Heights, El Cerrito, El Sobrante, Emeryville, Fremont, Hayward, Hercules, Kensington, Knightsen, Lafayette, Livermore, Martinez, Moraga, Newark, North Richmond, Oakland, Oakley, Orinda, Pacheco, Pinole, Pittsburg, Pleasant Hill, Pleasanton, Port Costa, Richmond, Rodeo, Rollingwood, San Leandro, San Pablo, San Ramon, Tara Hills, Union City, Vine Hill, Walnut Creek

Question 1

WHAT KIND OF POWER IS NEEDED FOR MY LETTERS?

Accepted Answer

• A STANDARD POWER OUTLET IS REQUIRED 
 • UP TO 9 LETTERS CAN BE ON ONE CIRCUIT / STANDARD POWER OUTLET* (*EXCEPTIONS INCLUDE OLDER BUILDINGS / VENUES WITH LOWER AMOUNTS OF POWER) 
 • 10+ LETTERS REQUIRE 2 STANDARD POWER OUTLETS ON SEPARATE CIRCUITS
 • ALPHALIT  IS NOT RESPONSIBLE FOR INSUFFICIENT, BROKEN OR DAMAGED POWER SOURCES PROVIDED BY YOUR VENUE, BUILDING OR HOME. POWER MUST BE TESTED AND APPROVED PRIOR TO USE
 • ALPHALIT USES 10W OR 15W BULBS WITH ALL OF OUR PRODUCTS. WE CAN ASSIST IN DETERMINING IF ONE OR TWO CIRCUITS WILL BE REQUIRED BASED ON THE SIZE OF THE DISPLAY

Question 2

WHAT ARE THE DIMENSIONS OF YOUR MARQUEE PRODUCTS?

Accepted Answer

• OUR LETTERS (A- Z) ARE 3FT TALL X 2FT WIDE* X .5FT DEEP (WIDTH EXCEPTIONS INCLUDE I, M, W)
 • OUR NUMBERS (0-9) ARE 4FT TALL X 2FT WIDE* X .5FT DEEP (WIDTH EXCEPTIONS INCLUDE 1)
 • OUR SYMBOLS (! ? + & <3) ARE ALL 3FT TALL X .5FT DEEP. WIDTH VARIES BUT MOST SYMBOLS ARE BETWEEN 1.5FT - 3FT WIDE 
 • OUR TOPPERS (MR & MRS, THE) ARE 1FT TALL X .5FT DEEP. WIDTH VARIES.

Question 3

DOES ALPHALIT PROVIDE APPROPRIATE EXTENSION CORDS AND EQUIPMENT FOR MY DISPLAY?

Accepted Answer

• YES. ALPHALIT  PROVIDES EXTENSION CORDS (UP TO 75 FEET). 
 • IF THE DISPLAY IS FURTHER THAN 75 FEET FROM A POWER SOURCE, THE CUSTOMER IS RESPONSIBLE FOR PROVIDING ADDITIONAL EXTENSION CORDS AND POWER SUPPLY
 • ALPHALIT  WILL ALSO PROVIDE ADDITIONAL BULBS FOR YOUR DISPLAY, GAFF TAPE TO SECURE EXTENSION CORDS AND A RACK TO SECURE LETTERS UP TO TWO LEVELS* (*MUST ADD ON TO ORDER)

Question 4

MY DISPLAY IS OUTDOORS WITH NO ACCESS TO CLOSE POWER, CAN I STILL RENT AND USE YOUR MARQUEE PRODUCTS?

Accepted Answer

• YES! WE OFFER A GENERATOR TO SUPPLY THE POWER FOR YOUR DISPLAY. IT IS THE CUSTOMER’S RESPONSIBILITY TO RENT A GENERATOR AND TO NOTIFY ALPHALIT IF A GENERATOR IS NEEDED IN PLACE OF A STANDARD POWER SOURCE.
 • YOU CAN RENT OUR MARQUEE LETTERS/NUMBERS AND CHOOSE NOT TO PLUG THEM INTO POWER (ONLY SUGGESTED FOR DAYTIME EVENTS)

Question 5

CAN YOUR MARQUEE PRODUCTS BE OUTSIDE?

Accepted Answer

• YES, OUR MARQUEE PRODUCTS CAN BE DISPLAYED OUTSIDE WITH THE EXCEPTION OF HIGH WIND, RAIN OR SNOW. 
 • IT’S THE CUSTOMER’S RESPONSIBILITY TO  HAVE AN INDOOR BACK-UP PLAN. REFUNDS WILL NOT BE ISSUED FOR ANY WEATHER RELATED CIRCUMSTANCE (INCLUDING BUT NOT LIMITED TO HIGH WIND, RAIN, SNOW) IF THERE IS NO INDOOR BACK-UP PLAN.

Question 6

CAN THE MARQUEE PRODUCTS BE STACKED ON TOP OF EACHOTHER?

Accepted Answer

• YES! OUR MARQUEE PRODUCTS CAN BE STACKED ON TOP OF EACH OTHER TO BE DISPLAYED ON TWO LEVELS. RACKS ARE REQUIRED TO STACK THE LIGHTS AND CAN BE ADDED TO YOUR ORDER. 
 • STACKING IS LIMITED TO TWO LEVELS.

Question 7

I WANT TO PUT MY DISPLAY IN FRONT OF THE HEAD TABLE AT MY WEDDING RECEPTION, CAN I DO THAT?

Accepted Answer

• YES! YOU'LL WANT TO CONSIDER THE DIMENSIONS OF OUR LIGHTS COMPARED TO THE DIMENSIONS OF THE TABLE. STANDARD TABLE HEIGHT IS 32” TALL AND OUR LETTERS ARE 36” TALL, SO THE LIGHTS COULD BE SLIGHTLY ABOVE THE HEIGHT OF THE TABLE.

Question 8

WHAT COLOR BULBS DO YOU HAVE?

Accepted Answer

• ALL OF OUR MARQUEE PRODUCTS COME WITH A CLASSIC CLEAR 10W OR 15W BULB.
 • YOU CAN ADD RED, ORANGE, GREEN, BLUE, PURPLE AND PINK. 
 • WE HAVE A LIMITED SUPPLY OF COLORED BULBS. PLEASE INQUIRE ABOUT COLORED BULBS AT THE TIME OF YOUR ORDER.
 • COLORED BULBS ARE AVAILABLE FOR RENT AT $10/CHARACTER

Question 9

CAN MY DISPLAY BE MOVED AFTER IT’S BEEN INSTALLED?

Accepted Answer

• NO. DISPLAYS CANNOT BE MOVED ONCE INSTALLED. ALL DISPLAYS REQUIRE ONSITE CONTACT APPROVAL AND SIGN-OFF. IF THE DISPLAY NEEDS TO BE MOVED PRIOR TO THAT SIGN-OFF, THAT CAN BE DONE. FOR THE SAFETY OF OUR CUSTOMERS AND TO PREVENT DAMAGE TO THE LIGHTS
 • THE DISPLAY CANNOT BE MOVED BY ANYONE OTHER THAN A MEMBER OF OUR ALPHALIT TEAM, UNLESS APPROVED BY ALPHALIT PRIOR TO THE EVENT.

Question 10

WHAT AREA'S DO YOU SERVICE

Accepted Answer

Alameda County & Contra Costa County
We service these cities/areas:
Alameda, Alamo, Alhambra Valley, Antioch, Bay Point, Bayview-Montalvin, Berkeley, Bethel Island, Blackhawk, Brentwood, Byron, Castro Valley, Clayton, Clyde, Concord, Contra Costa Centre, Crockett, Danville, Diablo, Discovery Bay, Dublin, East Richmond Heights, El Cerrito, El Sobrante, Emeryville, Fremont, Hayward, Hercules, Kensington, Knightsen, Lafayette, Livermore, Martinez, Moraga, Newark, North Richmond, Oakland, Oakley, Orinda, Pacheco, Pinole, Pittsburg, Pleasant Hill, Pleasanton, Port Costa, Richmond, Rodeo, Rollingwood, San Leandro, San Pablo, San Ramon, Tara Hills, Union City, Vine Hill, Walnut Creek

HOW IT WORKS

OUR PROCESS

Request An Estimate

It's as easy as filling out the contact us form. Once complete, we'll send you a proposal within 1-2 business days.

Book Your Event

Get ready for an amazing display at your event! To secure it, all we need is a 50% deposit. The remaining balance is due just 2 weeks before the big day. We'll take care of all the nitty-gritty details so you can focus on creating an unforgettable experience.

Its Party Time

We provide everything you need for your display. Our team will handle the set up and tear down at your convenience. Enjoy a hassle-free experience with our expert service!

You've Got Questions, We've got answers